Company

Bringing human intelligence into the next era of business

7.6M

ID-verified people

3.2M

industry professionals

140

industries

34

countries
Origin

No AI system should train, check, or correct itself

For almost twenty years, we've built the infrastructure enterprises use to understand real people — recruiting, verifying, and running studies at scale, so research and product teams , could make high-stake decisions with confidence.

As AI took on more of the work of building and evaluating itself, the same problem showed up in a new form: a model can generate an output, but it can't tell you if that output is right. That judgment still has to come from a person — the right person, verified for the work.

That's why we're launching Auros: the home of the human network behind UserTesting and User Interviews, and the foundation for how we help companies build trustworthy AI.

UserTesting Founded

2007

UserZoom Founded

2007

User Interviews Founded

2013

EnjoyHQ Founded

2015

Expanding AI capabilities

2023

Network surpasses 7.6
Million verified human
participants

2025

Becoming Auros

2026
Values

Our Values

Our values shape how we work, grow, and make a difference together. These principles guide us every day, whether we are supporting customers, collaborating with teammates, or building new experiences.

Deliver on Our Commitments

We follow through on promises to our customers and each other.

Don't Wait

We act quickly to seize opportunities and solve challenges.

Operate with Respect and Consideration

Collaboration and respect drive everything we do.
Our team

Driven by leaders who believe human intelligence belongs at the heart of every decision

Eric Johnson

Eric Johnson

Chief Executive Officer
Jamie Anderson

Jamie Anderson

President, Global Field Operations
Ryan Roland

Ryan Roland

Chief Financial Officer
Neal Gottsacker

Neal Gottsacker

Chief Technology Officer
Baran Erkel

Baran Erkel

Chief Strategy Officer
Nikki Morello

Nikki Morello

Chief Transformation Officer
Basel Fakhoury

Basel Fakhoury

General Manager, AI Training / Former CEO & Cofounder, User Interviews
Johann Wrede

Johann Wrede

Chief Marketing Officer
Jennifer Artabane

Jennifer Artabane

Vice President, Product Management
Camden Hillas

Camden Hillas

General Counsel
Chris Sloan

Chris Sloan

Chief Customer Officer
Enrico Manzi

Enrico Manzi

Global GTM Chief Operating Officer
Amanda Slaughter

Amanda Slaughter

Chief of Staff
customer stories

Our customers

Two decades of trust, backed by the world's largest brands

View customer stories
case study

Canva

Watch how Canva uses human insight to make design accessible to everyone.
case study

Adobe

See how direct feedback from users helps Adobe improve its iconic Photoshop product.
case study

Burberry

See how Burberry improved their app experience and their development of personalized content.

“With some platforms, you get volume but not the right people. It’s bloated, hard to trust, and expensive. With User Interviews, we launched the screener and immediately had perfect matches. It was honestly unbelievable.”

Ryan Adibi, Senior UX Researcher
Saatchi & Saatchi

“UserTesting is essential to our work going forward because we have a large base, we have multiple touchpoints from the consumer experience point of view. And we want to ensure when we are releasing these experiences to our customers, they are class-leading.”

Steve Gleadall, Global Head of Digital Products & User Experience
Costa Coffee
careers

Bring human intelligence into every decision

We enable AI labs, agent builders, and enterprise teams to bring verified human judgment into the systems and experiences they build — delivering evidence-backed insight quickly and reliably.

We are builders and listeners who move fast, think deeply, and act with intention. We operate at the intersection of technology and understanding, helping AI labs and the world's leading brands replace guesswork with confidence.

We're creating an environment where curiosity is expected, impact is shared, and human understanding isn't just what we sell. It's how we work.

See open roles
our offices

Where we work

We are a global team connected by one thing: curiosity. We work in different cities, time zones
with one shared mission. We believe in making human intelligence the fabric of every business
decision.

Bellevue

London

Atlanta

Edinburgh

Barcelona

Singapore

Sydney

Stay connected

See what’s next

Catch up on the latest news from Auros, and grab brand assets if you’re covering us. For press inquiries click here.

UserTesting Announces Rebranding as Auros, Providing the Human Network Behind AI

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UserTesting Brings Human Insight Directly into AI Workflows with New MCP Servers

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UserTesting Introduces Advanced Targeting, Bringing User Interviews' Industry-Leading Participant Network Directly Into UserTesting

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